Privacy Policy
At Promax.com.pk (“we,” “us,” or
“our”), we value and respect your privacy. This Privacy Policy
outlines how we collect, use, disclose, and protect the personal information
you provide to us when you visit our website Promax.com.pk (the
“Website”) and use our online store services. By accessing our Website
and using our services, you consent to the practices described in this Privacy
Policy.
- Information We Collect:
1.1 Personal Information: When you use our Website and
services, we may collect personal information that can identify you as an
individual, such as your name, email address, phone number, shipping address,
and payment information. We collect this information when you place an order,
create an account, subscribe to our newsletter, or contact our customer
support.
1.2 Non-Personal Information: We may also collect
non-personal information that does not directly identify you. This information
may include your IP address, browser type, device information, and website
usage data. We collect this information through cookies, log files, and similar
technologies to enhance your browsing experience and improve our services.
- Use of Information:
2.1 Personal Information: We use the personal information
you provide to process your orders, fulfill your requests, communicate with
you, and provide customer support. We may also use your information to send you
promotional offers, newsletters, or updates about our products and services
unless you choose to opt-out of such communications.
2.2 Non-Personal Information: Non-personal information is
used to analyze trends, administer the Website, track user movements, and
gather demographic information. This information helps us improve our Website,
tailor our services to better suit your preferences, and enhance your overall
experience.
- Sharing of Information:
3.1 Service Providers: We may share your personal
information with trusted third-party service providers who assist us in
operating our business and delivering our services. These service providers may
include shipping carriers, payment processors, IT service providers, and
marketing agencies. We ensure that these third parties handle your information
in accordance with appropriate confidentiality and security measures.
3.2 Legal Compliance: We may disclose your personal
information if required by law or in response to a valid legal request, such as
a court order or government inquiry. We may also disclose your information to
protect our rights, property, or safety, or the rights, property, or safety of
others.
- Data Security:
We take reasonable measures to protect the personal
information we collect from unauthorized access, alteration, disclosure, or
destruction. We use industry-standard security practices, such as encryption,
firewalls, and secure socket layer (SSL) technology, to safeguard your information.
However, please note that no method of transmission over the internet or
electronic storage is completely secure, and we cannot guarantee absolute
security.
- Your Rights:
You have certain rights regarding the personal
information we hold about you. You may request access to your personal
information, update or correct any inaccuracies, or request the deletion of
your personal information from our records. To exercise these rights, please
contact us using the information provided in the “Contact Us” section
below. We will respond to your request in a reasonable timeframe.
- Children’s Privacy:
Our Website and services are not directed towards
individuals under the age of 18. We do not knowingly collect personal
information from children. If we become aware that we have inadvertently
collected personal information from a child, we will promptly delete that
information from our records.
- Changes to this Privacy Policy:
We reserve the right to modify or update this Privacy
Policy from time to time. Any changes we make will be effective immediately
upon posting the revised Privacy Policy on the Website. We encourage you to
review this Privacy Policy periodically to stay informed about our privacy
practices.